Use Your myConnect Card
Tap into the world of MyCiTi
Your myconnect card is your ticket to ride. Once you load money onto it you simply tap in and out to pay your fare.
There's no time wasted trying to find cash or to get change - simply tap your card at the start and end of your journey - and enjoy seamless travel.
Tap in to start your journey
Tap in by holding your myconnect card against the validator as you enter a station or board a bus.
Tap out to end your journey
Tap out by holding your card against the validator as you leave the station or bus.
Don't pay a penalty
Make sure you use a validator correctly. You will be charged a penalty if:
- You don't have enough money for your trip.
- You forget to tap in and out.
- You tap the wrong validator.
The penalty for the first two times is R15 and thereafter R70.
Always ensure you have enough value to travel
Green
A green validator screen and one audible beep indicates a succesful tap in to start your journey.
Blue
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A blue validator screen and one audible beep indicates a succesful tap out to end your journey
Yellow
A yellow validator screen and two audible beeps indicates that there is less than R20 on your card.
Your transaction was successful, but you will need to top up urgently.
Red
A red validator screen and 5 audible beeps inidicates that you do not have enough funds on your myconnect card or there is another error.
Please top up or visit a station kiosk for help.