Tap into the world of MyCiTi

Your myconnect card is your ticket to ride. Once you load money onto it you simply tap in and out to pay your fare. 

There's no time wasted trying to find cash or to get change - simply tap your card at the start and end of your journey - and enjoy seamless travel. 

Tap in to start your journey

Tap in by holding your myconnect card against the validator as you enter a station or board a bus.

Tap out to end your journey

Tap out by holding your card against the validator as you leave the station.

Don't pay a penalty

Make sure you use a validator correctly. You will be charged a penalty if:

- You don't have enough money for your trip.

- You forget to tap in and out.

- You tap the wrong validator.

The penalty for the first two times is R15, thereafter the penalty is R30, but R117 at the Airport.

Always ensure you have enough value to travel

Green

1 beep means that your transaction was successful

A green light will shine around the validator screen.

Yellow

When there is less than R20 on your card, a yellow light will shine around the validator screen.

You will hear 2 beeps after you tap your card.

This means that your transaction was successful, but that you will need to top up urgently.

Red

A red light will shine around the validator screen if your transaction is unsuccessful.

You will also hear 5 beeps.

This means that you do not have enough funds on your myconnect card or there is another error

Card Services

Faulty or expiring card? Been charged unfairly? Find out more about what you can do.