Top Up Your Card

Top up any myconnect card from the comfort of your home or on the go.

Online top-ups usually reflect within 5 minutes but can take up to 24 hours - plan ahead by topping up at least one day in advance. If you need to travel immediately, top up at a station kiosk or participating retailer.

How it works

All you need is your myconnect card and a debit/credit card. 

1. Enter your myconnect card number, select your Mover package or a Monthly Pass, add your email address for confirmation of your transaction, and click ‘Submit’.

2. You will be directed to a secure payment gateway to complete your transaction by debit/credit card. Once payment is successful, a confirmation message will be displayed.

3. Activate your top-up by tapping your card on a station validator or info terminal. You can also activate your top up on the bus, but it may take up to 24 hours to work.

What you need to know
  • You can top up online using any valid myconnect card.
  • Online top-ups can be activated at stations within minutes but can take up to 24 hours to be activated on the bus.
  • If you do not activate your top up within 30 days, you can only activate it at a station info terminal by tapping your card and following the prompts.
  • You need to activate your top up before you are able to load online again.
  • Mover points are valid for 3 years. Each time you top up the expiry date of all points on your card is extended by another 3 years.
  • Day Passes are only available at station kiosks and participating retailers.
What if I need to travel immediately?
  • Load any product at a station kiosk for immediate travel

PLAN AHEAD, TRAVEL WITH CONFIDENCE

Please allow up to 24 hours for your top up to reflect on your card. It typically activates within 5 minutes when you tap at a station but can take up to one day to activate on the bus. Plan ahead so you always have enough value loaded to travel. If you need to travel immediately, load value at a station kiosk or retailer. 

Top Up Your Card

Please enter a valid myconnect card number

Please enter a valid email address

Your email address is used to send you your purchase reference.

Please select a valid mover point value

NOTE:

  • Monthly Passes are not available on legacy EMV bank cards (old myconnect cards). Replace your bank card with a new myconnect card at a station kiosk before loading a Monthly Pass.
  • If you load a Monthly Pass, it will overwrite any other valid Day Pass currently loaded on the card. This is because you cannot have more than one Pass loaded on your card at the same time (1-Day, 3-Day, 7-Day or Monthly Pass).
  • If you already have a valid Monthly Pass on your card, loading a new Monthly Pass will automatically extend the validity of your existing Monthly Pass by one month.
  • You can have a Pass and a Mover package loaded on your card at the same time. When you tap your card, the system will use your Pass first. If no valid Pass is available, the fare will be deducted from your Mover balance.
Pressing submit will take you away from this page to the payment gateway to complete your order.

Please correct the above errors before clicking submit.