The City of Cape Town, through its contractor Zutari, is conducting a passenger survey at selected MyCiTi stations and stops – and we’d like to hear from you.

This is your opportunity to share your experience, preferences, and suggestions as a MyCiTi commuter.

When and where?

The survey will take place across the MyCiTi network from 11 to 19 June 2026, between 06:00 and 18:00, at selected stations and stops.

What to expect

• Survey staff will be clearly identifiable with City of Cape Town ID badges.
• They will assist you in accessing and completing the survey on-site.

Why your input matters

Your feedback will help us to:

• Better understand the commuter experience in Cape Town
• Learn how different passengers use MyCiTi services
• Identify strengths and areas for improvement
• Make informed decisions to enhance routes, frequency, facilities, and overall service

We value your time and input. By participating, you are helping us build a more responsive and improved public transport system for Cape Town.